Carer Counselling Service

As a carer or family member of a person with a mental illness, you might sometimes find it hard to create a balance in your life between your role as a carer and your own personal need to lead as fulfilling life as you can.

There may be times when you feel overwhelmed and exhausted and not able to relate with or care for those around you as you normally would.

Or there may be a particular concern that you feel you would like to talk over with someone who is both caring and objective.

Counselling works in several ways:

  • It provides you with a confidential and non-judgmental space to talk about your feelings and concerns with someone who cares.
  • If helps to put your concerns into perspective and to see ‘the big picture’.
  • It helps you to discover and explore your needs and strengths so that you can make the best possible choices for your life and those for whom you care.
  • It helps you to find a sense of meaning and self-worth.
  • It provideds you with information and links to ongoing support services.


If you are a carer, relative or friend of a person with a mental illness and are over 18 years of age, you are eligible to access our face-to-face counselling and telephone counselling service.
Please advise us if you need additional assistance when you make your booking. Interpreters are also available if required.
Counselling sessions are held at the Community Services Rosanna office:
Level 2, 76-80 Turnham Road, Rosanna Victoria 3084. 
Each session lasts for 50 minutes with the option to have between one and eight sessions normally with the same counsellor.
All sessions are free. 

What families should expect:

  • Services to be provided in an environment which is safe, private, comfortable and free from disruptions.
  • A focus on your individual needs.
  • To be treated with care, consideration and dignity.


For more information or to make an appointment, phone our Helpline on 1300 550 265